Senior Customer Engineer II

About the role

Join Applied Materials in Chengdu as a Senior Customer Engineer II, supporting cutting‑edge semiconductor equipment and helping customers maintain and upgrade critical systems.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer/field service support experience.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver’s license and ability to obtain a passport.

Required skills

• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.

What we offer

• Supportive work culture encouraging learning and development.
• Opportunities to work on cutting‑edge semiconductor equipment.
• Health and wellbeing programs and benefits.