Sales Operations Specialist

About the role

Lesaffre, a global leader in yeasts and fermentation serving baking, food, healthcare and biotechnology, is hiring a Sales Operations Specialist in Shanghai. The role combines data integration, analysis and visualization with sales performance management, working closely with the business group to measure the effectiveness of market and sales activities.

Key responsibilities

• Consolidate data from multiple sources into a comprehensive database and use advanced analytics to find trends and insights for business strategy
• Produce reports and visualizations that turn complex data into clear, actionable insights for management and key departments
• Work with the business group to measure the effectiveness of market and sales activities
• Support the preparation and enhancement of monthly sales reports
• Help design the sales team KPI framework, use CRM data to set monthly behavioral assessment indicators, evaluate performance against KPIs and give regular feedback
• Allocate the sales team budget to maximize efficiency
• Provide custom data support to other departments, run training on data literacy and self-service tools, and make data easily accessible

Required profile

• Master's degree or above in business, economics or a related field
• At least 3 years of experience in a similar position
• Good spoken and written English
• Business acumen, teamwork, strong communication, coordination and learning skills, and a strong sense of responsibility

Required skills

• Excel and BI tools (e.g., Power BI) and CRM systems are essential
• SQL for independent extraction of business data
• Proficiency in Python or similar tools is a plus