Team Lead – Account Management
Adyen · Shanghai
Job description
About the role
Adyen is looking for an experienced and inspirational leader to head its Account Management team in China. You will build, mentor and coach a group of account managers responsible for growing strategic merchant relationships and payments revenue.
Key responsibilities
- Drive commercial growth by advising the team on share‑of‑wallet expansion, upselling, cross‑selling and relationship building.
- Set clear individual and team revenue goals, report performance metrics to executives.
- Create an inspiring, collaborative environment with open feedback and continuous training.
- Coach on strategic account planning, contract negotiations, product roadmap discussions and executive engagement.
- Provide consultative advice to align enterprise merchants with Adyen’s global payments strategy.
- Collaborate cross‑functionally to convey merchant needs, influencing product innovation and project delivery.
Required profile
- Dynamic, hands‑on self‑starter with proven commercial edge and entrepreneurial drive.
- Strong network in the Chinese payment/fintech industry and experience engaging C‑suite executives.
- Excellent communication skills, able to lead strategic payments conversations and high‑level technical discussions.
- Ability to manage multiple projects across departments while motivating and collaborating with teams.
Required skills
- Solid experience in payments, alternative payment methods or card acquiring industry.
- Native Mandarin with business‑level English proficiency.
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Adyen
Shanghai