Strategic Account Manager

About the role

Copeland is seeking an experienced Strategic Account Manager to own and grow relationships with its strategic customers. The role involves leading complex, multi‑stakeholder sales cycles and developing long‑term account strategies that deliver value for both the customer and Copeland.

Key responsibilities

• Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.
• Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.
• Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.
• Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.
• Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.
• Maintain accurate forecasts, opportunity plans, and account strategies within CRM systems.

Required profile

• Eight (8) or more years of experience in B2B or technical sales supporting complex customer environments.
• Demonstrated success managing strategic or enterprise‑level customer accounts.
• Advanced consultative selling, opportunity management, and negotiation skills.
• Ability to engage and influence executive‑level customer stakeholders.
• Strong written, verbal, and presentation communication skills.
• Legal authorization to work in the country of employment – sponsorship will not be provided.

Required skills

• Industrial engineering background.
• Mechanical engineering background.
• Electrical engineering background.
• Proficiency with CRM tools for pipeline and forecast management.

What we offer

• Flexible and competitive benefits plans tailored to individual and family needs.
• Flexible time‑off options, including paid parental leave, vacation and holiday leave.
• Opportunities to work on groundbreaking HVACR and cold‑chain technologies that advance sustainability.