Commercial Excellence Manager

About the role

We are looking for a Commercial Excellence Manager to lead sales performance operations and transformation initiatives across territory management, target setting, sales incentive management, and performance crediting. The role partners closely with Sales, Market, Finance, HR, IT, and regional/global support teams.

Key responsibilities

• Lead end‑to‑end operations for territory management, sales performance crediting, and incentive administration.
• Ensure accurate and timely quarterly sales incentive calculation, data validation, exception handling, and dispute resolution.
• Partner with Sales, Marketing, Finance, HR, IT, and business leadership to align sales performance rules, incentive schemes, and governance mechanisms.
• Drive process and system improvements for integrated sales performance management (SPM) capabilities.
• Build and enhance incentive dashboards, automated reports, AI‑enabled analytics, and performance insights using Excel, Power BI, and other digital tools.
• Lead cross‑functional projects related to sales performance crediting, incentive management and commercial excellence transformation.

Required profile

• Minimum 8 years of relevant experience in medical device, pharmaceutical or healthcare MNCs, preferably in commercial excellence, sales incentive or performance management.
• Solid experience in territory management, target setting, sales performance tracking, crediting and incentive operations.
• Strong project management and process‑improvement background.
• Excellent communication, stakeholder management and cross‑functional collaboration skills.
• High attention to detail, accuracy, reliability and a control mindset.

Required skills

• Advanced Excel
• Power BI
• AI‑enabled analytics for performance insights