Account Manager – Strategic Partner Accounts (SPA)
Mintel · Shanghai
Job description
About the role
As an Account Manager on Mintel’s Strategic Partner Accounts (SPA) team, you will drive client success and commercial performance for a select group of global enterprise accounts. You will own the end‑to‑end renewal and growth process, ensuring clients realize value, stay engaged, and expand their partnership with Mintel.
Key responsibilities
- Own and deliver against defined renewal and growth targets for assigned accounts.
- Develop and execute renewal strategies based on demonstrated client value.
- Lead contract negotiations, articulate ROI‑focused commercial narratives, and close deals.
- Identify consulting and expansion opportunities through deep discovery and partner with Account Directors.
- Design and execute proactive client engagement plans, training, and workshops.
- Monitor usage, health signals, and mitigate churn risk with structured action plans.
Required profile
- Proven experience managing enterprise‑level accounts and driving revenue growth.
- Strong stakeholder management skills across multiple levels of global organizations.
- Ability to translate client value into commercial outcomes and negotiate contracts.
Required skills
- Strategic account planning and renewal management.
- Commercial negotiation and contract execution.
- Client success and adoption monitoring.
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Mintel
Shanghai
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