Account Manager 5
Lam Research · Shanghai
Job description
About the role
The Account Manager joins Lam Research’s Global Customer Operations Group to build and sustain long‑term relationships with key customers. You will work directly with customers to understand their needs, arrange strategic meetings, and provide support for Lam’s wafer fabrication equipment and services.
Key responsibilities
- Engage with customers to proactively address their technical and business needs.
- Organise and lead strategic meetings that align customer goals with Lam’s product roadmap.
- Provide product and service support for Lam’s wafer fabrication equipment portfolio.
- Collaborate with internal teams to ensure timely delivery of solutions and services.
- Contribute to the growth and reputation of Lam Research as an industry leader.
Required profile
- Minimum 12 years of relevant experience with a Bachelor’s degree; or 8 years with a Master’s degree; or a PhD with 5 years of experience; or equivalent experience.
- Demonstrated ability to manage complex customer relationships in a technology‑focused environment.
Required skills
- Knowledge of wafer fabrication equipment and related services.
What we offer
- Hybrid work models (On‑site Flex or Virtual Flex) to balance collaboration and flexibility.
- An inclusive culture that values diversity and supports professional growth.
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Lam Research
Shanghai
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