Technical Account Manager
singular
Job description
About the role
Singular is seeking a Technical Account Manager for its China market. The role requires a natural problem‑solver who can thrive in a fast‑moving start‑up environment, communicate with both technical and non‑technical audiences, and bring strong technical aptitude to support customers.
Key responsibilities
- Own the technical needs of all China‑based customers, handling issues and requests independently whenever possible.
- Collaborate with Support and R&D teams on complex escalations, always representing the customers’ interests.
Required profile
- Professional English skills (verbal and written) – a must.
- Ability to self‑manage time, prioritize tasks, and multitask with a high volume of work.
- Strong technical orientation and at least two years of experience as a TAM or in technical support.
- Previous experience in a B2B SaaS company and a relevant B.A. degree are advantages.
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Published 3 hours ago
Expires 1 month from now
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