Technical Account Manager – AI / API Platforms

About the role

We are partnering with a leading AI‑driven technology company to hire a Technical Account Manager supporting strategic enterprise clients in China. In this role you will act as a trusted technical advisor, helping customers unlock value from advanced AI solutions and scale API integrations.

Key responsibilities

• Serve as the primary technical point of contact for strategic enterprise accounts
• Build strong relationships with engineering, product, and platform teams
• Identify and drive API adoption, integration opportunities, and usage growth
• Lead business and performance reviews with senior stakeholders
• Provide product updates, insights, and technical guidance to clients
• Support onboarding, integration, and issue resolution with internal teams
• Monitor usage trends and proactively identify risks and optimization opportunities

Required profile

• 5+ years of experience in Technical Account Management, Solutions Engineering or Customer Engineering
• Experience managing enterprise or strategic accounts
• Strong understanding of APIs (REST/gRPC), cloud platforms, and developer ecosystems
• Ability to communicate AI/ML concepts to both technical and business audiences
• Strong stakeholder management and communication skills
• Fluent in Mandarin and English

Required skills

• REST APIs
• gRPC
• Cloud platforms
• AI/ML concepts