Staff Data Scientist - Search and Discovery

About the role

Coupang's Search and Discovery team builds a world-class search and discovery shopping experience, from intent-based shopping to serendipitous product discovery. It optimizes the full search customer journey, from query understanding and search relevance to personalized, category-aware search and recommendations, which drive over 70% of product discovery for its daily customers. This role owns the data science function within a core pillar of the Taiwan Search and Discovery organization.

Key responsibilities

• Analyze how customers interact with Coupang's search results to improve customer experience and business performance
• Lead experiment ideation, design, measurement and interpretation
• Build datasets to increase the speed and accuracy of the team's data analysis
• Understand ML ranking models, LLMs and more to optimize the core search product

Required profile

• 7+ years of experience as a data scientist or analyst in customer-facing technology companies
• 3+ years of experience leading a data science or analytics team
• Expertise in experimentation and statistics
• Ability to explain data concepts simply to cross-functional teams, up to the C-suite
• English fluency; Mandarin fluency preferred

Required skills

• Strong coding skills, including SQL and R/Python
• Experience with massive datasets and optimizing data extraction
• Understanding of ML concepts and how model configurations affect outcomes