Sales Associate

About the role

As a Sales Associate at Crocs, you will be the front‑line ambassador delivering exceptional experiences to customers in a dynamic retail environment. You will help shoppers discover our products, support store initiatives, and contribute to a vibrant team culture.

Key responsibilities

• Provide outstanding service using the C.H.A.R.M. service model.
• Assist across store departments, including customer service, product knowledge, visual presentation, and stockroom management.
• Operate the POS system, manage stock replenishment, pricing, markdowns, and loyalty program promotions.
• Maintain store cleanliness, recovery standards, and visual merchandising.
• Collaborate with store management to improve personal KPIs through sales‑driven techniques.
• Follow asset protection policies, including inventory control and shortage prevention.

Required profile

• High school diploma or equivalent.
• Flexible availability for nights, weekends, holidays, and extended hours.
• Strong desire to succeed in a fast‑paced, high‑growth retail setting.

Required skills

What we offer

• Opportunity to grow with a global brand that values individuality.
• Inclusive, diverse workplace with equal opportunity employment.
• Flexible scheduling aligned with the Resident work persona.