Guest Services Agent 宾客服务接待员
IHG Hotels & Resorts · Kunming
Job description
职位概况
负责前台接待工作，以友好、乐于助人的态度迎接并服务宾客，确保入住、退房及客房安排流程顺畅。
主要职责
- 按照标准流程为来客登记并安排房间。
- 办理入住、退房、客房分配及外汇业务。
- 解答客人问询，提供促销活动信息。
任职要求
- 具备良好的沟通能力，能够代表酒店与客人、员工及第三方交流。
- 能够读写英语。
必备技能
- 熟练使用微软办公软件。
- 熟悉前台系统操作。
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Published 10 hours ago
Expires 1 month from now
7 views · 0 interested
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IHG Hotels & Resorts
Kunming