Customer Engineer – Field Service

About the role

As a Customer Engineer at Applied Materials, you will act as the primary liaison with customers, installing, maintaining and upgrading advanced semiconductor and display equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues on site.

Key responsibilities

• Collaborate with senior engineers to install, maintain and upgrade customer equipment.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Use digital analytics for troubleshooting and apply basic diagnostic methods under guidance.
• Coordinate directly with customers to ensure smooth operation and high‑quality service.

Required profile

• Associate degree, military technical training, field service experience or trade certification.
• 1–2 years of experience in customer/field service support or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics tools for equipment troubleshooting.
• Basic diagnostic techniques for electrical, mechanical and pneumatic systems.
• Proficiency with hand tools, digital multimeters and reading schematics.
• Microsoft Excel, Word and PowerPoint.