This job is no longer available
This job expired on 04/10/2026. It no longer accepts applications.
Assistant Training Manager – Fragrance & Beauty (Beijing)
CHANEL · Beijing
Job description
About the role
The Fragrance & Beauty Assistant Training Manager will own regional training solutions, working closely with retail leaders and cross‑functional partners to translate business needs into scalable learning programs. This position plays a key role in elevating client experience, strengthening frontline capabilities, and supporting sustainable growth across the region.
Key responsibilities
- Design, enhance, and continuously optimise retail training solutions covering product knowledge, client experience, selling techniques and operational skills.
- Analyse POS performance data, CSS insights and other metrics to diagnose capability gaps and prioritise training focus.
- Own end‑to‑end planning, customisation, quality tracking and impact measurement for major regional training programmes.
- Govern and improve coaching quality at the point of sale, aligning classroom, digital and on‑site coaching.
- Influence and align Retail Leaders, HR, Digital Learning and HQ partners around training priorities, communicating insights and progress with business context.
Required profile
- Bachelor’s degree or higher.
- Minimum 5 years of experience in retail training, learning & development or people‑capability roles, preferably in luxury, beauty, retail or FMCG environments.
- Strong understanding of retail operations and frontline capability requirements.
- Sensitivity to luxury branding and retail operational needs.
- Excellent training and facilitation skills.
Required skills
What we offer
- Opportunity to shape training strategy for a leading Fragrance & Beauty business in a dynamic market.
- Collaboration with senior retail and cross‑functional leaders.
- Professional growth in a luxury retail environment.
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CHANEL
Beijing