Account Partner - R&D

About the role

Veeva Systems is seeking an Account Partner for its China R&D and Quality team, based in Shanghai/Suzhou. The role focuses on establishing, managing, and growing business with organizations headquartered in China, representing Vault Development Cloud applications (Clinical, Quality, Regulatory, and Safety) in the marketplace.

Key responsibilities

• Identify and research territories to create a qualified target account list.
• Develop pipeline through cold calling, email campaigns, and market intelligence.
• Maintain a sales pipeline to exceed targets within designated market sectors.
• Manage end‑to‑end sales process, engaging solution consultants, service teams, and executives, and build relationships with Business, IT, and C‑level stakeholders.
• Conduct account management to grow business within dedicated accounts.
• Maintain ongoing customer relations, understand requirements, and help clients fully utilize Veeva solutions.
• Identify reference customers in the region.
• Act with urgency, integrity, and a strong customer focus.

Required profile

• 5+ years of enterprise software or service solution sales and account management experience with a proven record of net new business sales.
• Alternatively, 2+ years managing China‑local pharma/biotech accounts with knowledge of quality, clinical, regulatory, or safety markets.
• Credibility at all organizational levels, including C‑suite.
• Fluent in English and Mandarin.
• Strong communication, creative thinking, and presentation abilities.
• Experience expanding business with existing customers and generating customer success stories.
• Self‑innovation, fast response, and ability to travel domestically.
• Excellent written and verbal interpersonal skills.
• Passion for solving customer business problems and a fast learner.