Account Manager / Account Executive – Trade Credit Insurance

About the role

Coface, a global trade finance and risk protection company offering trade credit insurance, business information, debt collection, single risk insurance, surety bonds and factoring, is hiring an Account Manager / Account Executive in Guangzhou. The role centres on managing a portfolio of existing clients and intermediaries, driving renewals, cross-selling and sales profitability while keeping the business compliant.

Key responsibilities

• Implement the marketing action plan, including targets to be saturated, and build market intelligence across segments and update the reporting tool.
• Manage customer relationships personally: contact and retain existing customers and intermediaries, respond quickly to queries, consult on the most effective cover and prepare bids and price quotations.
• Act as the main point of contact for clients and intermediaries, delivering renewals and achieving maximum sales profitability, growth and account penetration.
• Prepare renewal offers and sales proposals with risk underwriters and commercial underwriting, develop cross-selling and encourage clients to use added-value services.
• Monitor performance against agreed sales targets, sometimes including other sales staff, and demonstrate products and services to clients.
• Expand business by saturating clients with non-insured entities of the insured group, directly or through intermediaries, and support other regional teams.
• Maintain detailed knowledge of market conditions and competitors' products, introduce new CGS programmes and work with marketing teams on campaigns and events.
• Report verbally and in writing on customer needs, problems, interests and competitive activity, and coordinate internal stakeholders to serve clients efficiently.
• Ensure prudent commercial underwriting of credit insurance business, amend policies with underwriters where needed, share ownership of the loss ratio with the Risk department and comply with Coface and regulator standards.

Required profile

• At least 5 years of sales experience, ideally in a credit insurance, financial institution, claims or factoring organisation.
• Experience in a multicultural or international environment is a plus.

What we offer

• Flexible working model after the 6th month.
• A central, modern office.
• Annual budget for training, languages, e-learning and a dedicated development programme.
• Career opportunities locally and internationally in a large global company.
• Health care.