Training Specialist (Asia)
a2mac1 · Shanghai
Job description
About the role
A2MAC1 is looking for a Training Specialist based in Shanghai, working on site within the Operations department (Production OH). The role covers creating and administering e-learning content for the Customer and A2MAC1 internal academies, supporting localization into Asian languages and managing the learning platform and learner experience.
Key responsibilities
- Create e-learning content with Product Managers and subject matter experts using internal authoring tools, and coordinate contributions from them
- Support localization of training programs by coordinating translations into identified Asian languages
- Work with the local Sales team, especially Customer Success, to harmonize training material for Asian customers
- Implement structured learning paths aligned with the training program strategy
- Keep the content inventory complete, relevant and consistent, and update outdated content
- Manage the Customer Enablement Academy and A2MAC1 Academy, including users, access rights, groups and layouts
- Answer learner questions about LMS usage and collect and act on learner feedback
- Monitor learner engagement and trigger actions when needed
- Help manage the A2MAC1 skill inventory and support knowledge management activities
Required profile
- Master's degree in a technical or scientific field, or in Education, Social Sciences, Human Resources or similar
- Experience in technical or software training; automotive experience is a plus
- Fluency in professional English (written and spoken, minimum B2)
- Strong intercultural competence and excellent communication skills
- Ability to understand and structure technical content in an automotive environment
- Self-organized, autonomous and able to manage workload
Required skills
- Technical or software training experience
- Experience with learning management software (specifically 360Learning) is a plus
- E-learning authoring experience is a plus
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a2mac1
Shanghai