System Administrator

About the role

The company is looking for a proactive System Administrator to manage daily system operations, ensure performance stability, and support end‑users across the organization. The role involves monitoring, troubleshooting, and maintaining both hardware and software environments.

Key responsibilities

• Monitor system activities, analyse utilization, control capacity and perform performance tuning.
• Coordinate system upgrades, patches, and fixes; add or delete user accounts and generate required reports.
• Resolve horizontal application issues such as Microsoft Office, Outlook, and Internet Explorer.
• Provide support for remote access technologies including VPN, Remote Desktop and wireless connections.
• Manage OS and antivirus patching, service‑pack upgrades, and software/firmware updates.
• Troubleshoot basic network connectivity, IP configuration and digital phone systems.
• Identify compatibility problems, isolate issues to local or backend components and implement fixes.
• Detect potential problems, inform business and IT leads, and raise hardware tickets based on warranty status.
• Validate physical condition of assets before and after employee assignment.

Required profile

• Proven experience in system administration covering the tasks described.
• Hands‑on desktop and laptop support experience.
• Ability to collaborate with multiple teams on various initiatives.
• Availability for QMA/BCPDR drills to ensure continuity support.
• Good spoken English.

Required skills

• Windows operating system administration
• VPN and Remote Desktop configuration
• Wireless networking basics
• Antivirus and patch management
• IP address configuration
• Digital phone system troubleshooting
• Microsoft Office, Outlook and Internet Explorer proficiency