Seller Account Manager – Senior (North America, Non‑South)

About the role

Amazon is seeking a senior Seller Account Manager to join its China team (Shanghai/Hangzhou/Ningbo). You will help sellers launch and grow on Amazon’s global marketplace, especially by promoting FBA adoption and analysing traffic and sales data to uncover growth opportunities.

Key responsibilities

• Learn Amazon’s cross‑border e‑commerce business and advise targeted sellers on growth strategies.
• Support leadership and product‑management teams on strategy, roadmap and deliverables.
• Collaborate with marketplace sellers to increase feature adoption and improve the customer experience.
• Monitor seller performance, provide consulting, and apply insights to refine value propositions.
• Develop deep knowledge of assigned product categories, seasonality, and market trends.
• Demonstrate Amazon’s leadership principles: bias for action, dive deep, ownership, earn trust, and customer obsession.

Required profile

• 4+ years of professional or military experience.
• Strong communication, organizational and technical abilities.
• Proven ability to work autonomously in a fast‑moving, ambiguous environment.
• Experience prospecting, qualifying and cold‑calling companies.
• Background in e‑commerce or retail.

Required skills

• Microsoft Office
• Salesforce or other CRM tools