Sales Executive – Lead Management & Tender Support

About the role

The Sales Executive is responsible for centralized lead management, early customer engagement and supporting the sales team throughout the tender process. You will work within KONE's collaborative environment, contributing to innovative sales initiatives.

Key responsibilities

• Centralized lead handling according to the global NEB lead management process.
• Screening the market for upcoming projects, e.g., external project database.
• Pro‑active contacting of potential customers for early engagement.
• Contacting all customer‑initiated leads (webform, digital marketing campaign, chat, etc.) within 24 hours, qualifying the lead and booking value‑discovery meetings per FL sales policy.
• Supporting salespeople in value‑discovery meetings by preparing presentations and other support material.
• Providing feedback on web lead quality to marketing.
• Supporting salespeople in tendering, including KTOC configuration.
• Helping sales build tailored value propositions for customers.
• Supporting selling and, where appropriate, selling standard NEB projects via phone (e.g., frame agreements or selected small customers).
• Keeping the sales funnel and CRM data up to date.