Field Service Engineer – Global Rotor Sail Support

About the role

The Field Service Engineer supports the installation, commissioning and ongoing operation of Anemoi’s Rotor Sail systems worldwide. Based in Jingjiang, the role involves providing technical assistance throughout the lifecycle of each system, from first‑time commissioning to troubleshooting on vessels already in service. The position requires frequent domestic and international travel to shipyards, ports and vessels, often on short notice.

Key responsibilities

• Provide technical support for Rotor Sail installations throughout installation, commissioning and operational service.
• Travel globally to shipyards, ports and vessels to support installation, commissioning, troubleshooting and repair activities.
• Attend vessels at dock, anchorage or during voyages where technical support is required.
• Diagnose and resolve complex electrical, PLC, software and control system faults.
• Provide remote technical support where appropriate, while recognising many issues require onboard investigation.
• Work closely with Electrical, Software and Production teams in China and the UK Engineering team to develop permanent technical solutions.
• Interpret electrical schematics, wiring diagrams, PLC logic and engineering documentation to diagnose faults and implement repairs.
• Support software deployment, system configuration and control system upgrades during installation and throughout the equipment’s operational life.
• Troubleshoot Variable Frequency Drives (VFDs), motors, sensors, instrumentation, electrical panels and communication networks.
• Support Factory Acceptance Testing (FAT), Harbour Acceptance Testing (HAT), Sea Acceptance Testing (SAT), commissioning and post‑installation verification activities.
• Capture technical findings and provide clear feedback to Engineering to support continuous product improvement.
• Liaise with vessel crews, shipyards, subcontractors, classification societies and customers to ensure timely resolution of technical issues.
• Maintain high standards of safety and quality while working onboard vessels and in shipyard environments.

Required profile

• A willingness to travel extensively is essential.
• Experience working onboard commercial vessels, offshore assets or within the marine industry, or a willingness to develop in this environment.
• Proven experience commissioning, maintaining or troubleshooting electrical and automation systems onboard commercial vessels.

Required skills

• Electrical troubleshooting and fault diagnosis.
• PLC programming, logic interpretation and diagnostics.
• Control system analysis and repair.
• Variable Frequency Drive (VFD) troubleshooting.
• Motor and sensor diagnostics.
• Interpretation of electrical schematics and wiring diagrams.
• Software deployment and system configuration.
• Communication network troubleshooting.