Customer Engineer III – DDP

About the role

As a Customer Engineer III (DDP) at Applied Materials, you will serve as the direct liaison with customers, installing, maintaining, and upgrading semiconductor and display equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues while collaborating with senior engineers and customers.

Key responsibilities

• Install, maintain, and upgrade customer equipment.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Apply basic diagnostic techniques with assistance from senior engineers.
• Coordinate and communicate directly with customers to ensure smooth operations.
• Train and mentor junior field service engineers.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 4‑7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and thermodynamics.
• Valid driver’s license and ability to obtain a passport for travel.
• Ability to meet on‑site safety, environmental, and COVID‑19 protocols.

Required skills

• Strong knowledge of hand tools and digital multimeters.
• Basic proficiency with Microsoft Excel, Word, and PowerPoint.
• Effective written and verbal communication.