Customer Engineer – Field Service (Beijing)

About the role

Applied Materials is a global leader in materials science and engineering, providing equipment essential for semiconductor and advanced display manufacturing. Based in Beijing, the company offers a supportive culture that encourages learning, development and innovation while delivering field service solutions to customers worldwide.

Key responsibilities

• Install, maintain and upgrade customer equipment in semiconductor fabs.
• Apply basic diagnostic techniques and digital analytics to troubleshoot technical issues.
• Collaborate with senior engineers and customers to understand roadmaps, process flows and business challenges.
• Train and mentor junior field service engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Associate degree, military technical training, field‑service experience or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude covering pneumatics, hydraulics, electronics, vacuum and thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Excel, Word and PowerPoint.
• Valid driver’s licence and ability to obtain a passport for travel.

Required skills

• Digital analytics
• Diagnostic techniques
• Pneumatics
• Hydraulics
• Electronics
• Vacuum systems
• Thermodynamics
• Hand tools
• Digital multimeter
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Supportive work culture with opportunities for learning and career growth.
• Health and wellbeing programs for employees at work and at home.
• Full‑time employment with regular employee status.