AI Agent Implementation Consultant

About the role

The Solution Architect serves as the “last mile” technical consultant for Veeva’s SaaS product implementations in the AI era, bridging product and customer to integrate AI capabilities into Life Sciences cloud solutions.

Key responsibilities

• Lead AI‑enabled SaaS implementation and deployment at customer sites.
• Conduct business analysis to identify core challenges, pain points, and strategic goals.
• Perform product configuration, customization, and AI feature integration based on customer requirements.
• Design and implement agent integrations with the customer’s existing agents.
• Develop AI‑driven automation workflows using LLM, RAG, and AI Agent technologies.
• Provide technical support, troubleshooting, and knowledge transfer to customer teams.

Required profile

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 3+ years of software development or technical implementation experience.
• Proven experience in native enterprise AI project development at industry‑leading technology firms.
• Strong communication skills and ability to work onsite at customer locations.
• Familiarity with life‑science/pharma industry is a plus.

Required skills

• Proficiency in at least one programming language (Python, Java, JavaScript).
• Experience with LLM application development, Retrieval‑Augmented Generation (RAG), Prompt Engineering, and AI Agent technologies.
• API integration expertise, including RESTful APIs and system integration patterns.
• Knowledge of cloud platforms (AWS, Azure, Alibaba Cloud) and low‑code/no‑code AI platforms.