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Senior System Specialist

Shangri-La Group · Shanghai

Senior 🇬🇧 English
Active Directory DHCP Group Policy CentOS Red Hat Azure AWS Oracle Cloud Tencent Cloud Alibaba Cloud PowerShell Citrix Microsoft Remote Desktop Services VMware vSphere Site Recovery Manager P2V migration vSAN Hyper-V Sangfor 3PAR Nimble Synology QNAP PRTG Prometheus AI prompts AI agents MCSE MCITP CCNA ITIL Microsoft ADFS Microsoft Entra Connect Sync DNS SSL certificate administration Microsoft 365 Defender Docker

Job description

About the role

Shangri-La is seeking a Senior System Specialist to lead the design, implementation, and support of its global IT infrastructure. You will work within a multinational environment, ensuring high‑availability services across hotels and resorts worldwide.

Key responsibilities

  • Administer Windows Server environments (2012 and later) and Active Directory services, including DHCP and Group Policy.
  • Manage Linux servers (CentOS, Red Hat) and support virtualization platforms such as VMware vSphere, Hyper‑V, and Sangfor.
  • Oversee multi‑cloud resources across Azure, AWS, Oracle Cloud, Tencent Cloud and Alibaba Cloud.
  • Develop and maintain automation scripts using PowerShell and command‑line tools.
  • Implement and support virtual desktop infrastructure solutions (Citrix, Microsoft Remote Desktop Services).
  • Administer SAN/NAS storage platforms (3PAR, Nimble, Synology, QNAP) and monitoring tools (PRTG, Prometheus).
  • Maintain IT documentation, SOPs and user guides.

Required profile

  • Minimum 5 years of hands‑on IT operations experience in a multinational setting.
  • Strong troubleshooting, analytical and process‑improvement skills.
  • Ability to assess current operations and drive enhancements.

Required skills

  • Windows Server 2012+, Active Directory, DHCP, Group Policy.
  • CentOS, Red Hat Linux administration.
  • Azure, AWS, Oracle Cloud, Tencent Cloud, Alibaba Cloud.
  • PowerShell and command‑line scripting.
  • Citrix, Microsoft Remote Desktop Services.
  • VMware vSphere, Site Recovery Manager, P2V migration, vSAN, Hyper‑V, Sangfor.
  • 3PAR, Nimble, Synology, QNAP storage solutions.
  • ManageEngine EventLog Analyzer, ADAudit Plus, Endpoint Central, ServiceDesk Plus.
  • PRTG, Prometheus monitoring.
  • AI prompts and AI agents.
  • Relevant certifications (MCSE, MCITP, CCNA, ITIL) are a plus.

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Published 1 month ago

Expires 1 week from now

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Shangri-La Group

Shanghai