Restaurant Supervisor – Luxury Beach Resort

About the role

Join the RB&E team at Mandarin Oriental Sanya as a Restaurant Supervisor, leading a dedicated crew to deliver exceptional guest experiences in a world‑class beachfront resort.

Key responsibilities

• Oversee daily restaurant operations, ensuring cleanliness, service standards and guest satisfaction.
• Support the Restaurant Manager/Assistant Manager with staffing, scheduling, recruitment and interview processes.
• Conduct regular staff briefings, training sessions and monthly departmental meetings.
• Visit guest tables during and after service to confirm satisfaction and address any issues.
• Coach, counsel and, when necessary, discipline team members in line with hotel policies.
• Maintain excellent knowledge of food and beverage offerings and actively promote sales.
• Attend weekly and monthly Food & Beverage meetings and communicate updates to the team.

Required profile

• Proven experience in supervising restaurant or food‑and‑beverage operations within a luxury hotel or resort.
• Strong leadership, communication and interpersonal skills.
• Commitment to the hotel’s guiding principles, guest‑centric service and continuous improvement.
• Ability to manage staffing levels, recruitment and staff development.

Required skills

What we offer

• Opportunity to work in an award‑winning, internationally recognised luxury brand.
• Dynamic, collaborative team environment with a focus on growth and excellence.