Project Manager, Language Services (PCS)

About the role

ICON is a global healthcare intelligence and clinical research organisation. As a Project Manager in its Language Services department in Beijing, you will manage end-to-end translation and localization projects for life sciences clients, ensuring delivery to scope, timeline, budget, quality and regulatory expectations. You will act as a key contact for clients, internal teams and vendors while supporting process improvement, risk management and high-quality project execution.

Key responsibilities

• Manage the full lifecycle of Language Services projects, from initiation through delivery and post-project review.
• Define project scope, timelines, budgets, resources, risks and client expectations.
• Serve as the main point of contact for clients and internal stakeholders, managing communications, issues and escalations.
• Coordinate cross-functional teams and external language resources.
• Monitor performance against scope, budget, quality and timeline, and take corrective action.
• Manage project financials, including budget tracking, forecasting, invoicing support and profitability monitoring.
• Identify risks and scope changes early and implement mitigation plans.
• Support quality management activities such as investigations, CAPA support, RCA/5 Whys and process improvement.
• Contribute to technology, automation and workflow improvement initiatives.
• Mentor Associate Project Managers and junior team members.

Required profile

• Bachelor's degree in Life Sciences, Languages, Translation, Healthcare, Business or a related discipline.
• 3+ years of project management experience in translation, localization, language services or clinical research.
• Experience managing life sciences translation projects (pharmaceutical, biotechnology, medical device or clinical research content).
• Proven ability to manage multiple priorities in a fast-paced, regulated environment.
• Experience coordinating cross-functional teams and external vendors, and supporting quality investigations, CAPA and process improvement.
• Native, professional or advanced Simplified Chinese, with fluent English; PMP certification preferred.
• Willingness to travel occasionally (about 10%) and legal right to work in the country of employment.

Required skills

• Proficiency in CAT tools, translation management systems and project management software
• Microsoft Office applications
• Project planning, financial management, stakeholder management and problem solving

What we offer

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable
• Retirement and pension plans, life assurance and disability coverage
• Employee assistance programmes and learning and development opportunities