Principal, Account Management

About the role

Coupang is hiring a Principal, Account Management for its Rocket Growth team in Hangzhou. The role focuses on growing the Kitchen category and building strong relationships with merchants, working closely with cross-functional teams to align business goals.

Key responsibilities

• Deliver GMV goals and help Kitchen category growth with the Rocket Growth model
• Formulate and execute regional merchant recruiting strategies for designated fashion categories and sub-categories
• Build and manage merchant relationships to drive business growth
• Analyze merchant performance data and develop tailored growth strategies
• Identify and resolve merchants' pain points through high-impact projects
• Build long-term merchant relationships and ensure high levels of merchant satisfaction
• Work closely with cross-functional teams to align business goals

Required profile

• 5+ years of sales, business development, category management or account management experience; Kitchen category experience preferred
• Proven track record of exceeding challenge targets with a consultative, solutions-focused approach
• Ability to work in a fast-paced environment and deal with ambiguity with a growth mindset

Required skills

• Strong communication and presentation skills
• Data-driven mindset with strong analytical skills