Order Management Specialist

About the role

The Customer Supply Chain Order Management Specialist at Logitech connects sales and marketing plans with end‑to‑end supply‑chain solutions. You will work closely with commercial teams, global supply‑chain partners and key customers to ensure the right products are delivered at the right time while driving continuous improvement.

Key responsibilities

• Maintain clean order management, ensuring accurate delivery dates, pricing, fulfillment and execution.
• Monitor on‑time delivery metrics and collaborate with Logistics to meet OTIF targets.
• Publish critical reports on in‑stock levels, on‑time‑in‑full deliveries and channel inventory.
• Manage daily order backlog, including scheduling, cancellation, allocation, and reduction of aging orders.
• Work with the outsourced logistics partner (RCC) to improve service quality and compliance with order policies.
• Drive process changes, automation and AI‑enabled improvements to enhance cost, service, inventory and cycle‑time metrics.
• Standardise and optimise projects and processes across the supply‑chain network.

Required profile

• Minimum 2 years of experience in supply‑chain management, preferably in consumer electronics.
• Strong analytical mindset with a focus on metric‑driven improvement.
• Ability to collaborate with internal and external stakeholders on a daily basis.

Required skills

• Proficiency with Oracle ERP.
• Experience using Kinaxi (or similar supply‑chain planning tools).