前台主管
IHG Hotels & Resorts · Beijing
Job description
职位概况
在北京丽晶酒店担任前台主管，负责迎接、帮助客人，确保其拥有难忘的入住体验。
主要职责
- 在酒店核心区域接待客人，提供热情问候。
- 处理客人需求与投诉，及时解决问题。
- 协调前台团队，确保服务流程顺畅。
- 维护前台工作环境及设施。
任职要求
- 星级酒店前台同等岗位一年以上工作经验。
- 良好的沟通能力和服务意识。
- 具备流利的英语会话能力。
- 具备问题处理技巧，充满活力并具团队精神。
必备技能
- 英语会话能力。
- 问题解决技巧。
我们提供
- 充满乐趣的工作氛围，学习成长机会。
- 在知名国际品牌酒店的职业发展平台。
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Published 1 month ago
Expires 3 weeks from now
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IHG Hotels & Resorts
Beijing
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