IT Support and System Specialist

About the role

We are looking for an IT Support and System Specialist to ensure the availability and operational delivery of IT systems for the Vacuum Technology Business Area (VT BA) across the UK and Ireland. You will work in a dynamic, inclusive environment, supporting a range of technologies and contributing to continuous service improvement.

Key responsibilities

• Maintain and monitor VT BA IT systems and services to meet agreed SLA levels.
• Manage incidents and self‑service requests efficiently, ensuring timely resolution.
• Implement and support IT infrastructure, including printers, conference and telecommunications equipment.
• Provide local support and maintenance for cross‑platform applications and server environments.
• Coordinate EMEA infrastructure operations, covering servers, client devices, LAN/WAN, telephony and related equipment.

Required profile

• Proactive attitude with a focus on cost‑effective and timely service delivery.
• Strong problem‑solving skills and ability to work across multiple locations.
• Commitment to continuous learning and improvement.

Required skills

• IT infrastructure management
• LAN/WAN configuration and support
• Server and server‑application administration
• Printer, conference and telephony equipment support
• Incident and request handling following SLA standards