IGTS Channel Supervisor

About the role

The IGTS Channel Supervisor is responsible for developing and implementing strategic account plans for high‑value transactional accounts. The role builds strong relationships with senior customer stakeholders and coordinates cross‑functional teams to deliver customized offers that drive sales growth and profitability.

Key responsibilities

• Develop and execute strategic account plans aligned with business goals to increase sales and profitability.
• Build and maintain relationships with senior customer stakeholders, understanding their needs and providing tailored solutions.
• Coordinate cross‑functional teams to create and deliver complex, customized offers.
• Conduct market analysis to identify trends, competitive threats, and growth opportunities.
• Lead advanced commercial plans, including distribution and promotional strategies, to expand market penetration.
• Deliver persuasive presentations to senior customer audiences.
• Monitor sales initiative performance and implement data‑driven improvements.
• Own end‑to‑end CRM opportunity management, ensuring pipeline visibility and accurate forecasting.

Required profile

• Bachelor's Degree or vocational education in Business Administration, Sales, Marketing or equivalent.
• No prior experience required, or a minimum of 4 years experience in Customer Relationship Management, Sales, Business Development or Account Management in a B2C environment.