Housekeeping Coordinator

About the role

The Housekeeping Coordinator provides essential administrative and coordination support to the Housekeeping Department at Mandarin Oriental, Shenzhen. Reporting to the Assistant Housekeeper, you will ensure smooth daily operations, accurate record‑keeping and effective communication within the team.

Key responsibilities

• Sort, file and register departmental documents, reports and records.
• Handle incoming calls and visitor inquiries, ensuring proper information flow.
• Assist the supervisor with staff scheduling, attendance tracking and related documentation.
• Process supply requisitions, maintain stock in/out records and manage office and housekeeping consumables.
• Enter work‑related data, prepare statistical reports and submit departmental data promptly.
• Distribute internal notices, work instructions and coordinate departmental communications.
• Support HR tasks such as staff onboarding, off‑boarding and contract renewals.

Required profile

• Minimum 1 year of relevant experience in an administrative or coordination role within hospitality.
• Passionate, adaptable and flexible with a strong sense of responsibility.
• Excellent communication and organisational abilities.

Required skills

What we offer

• Learning and development programmes tailored to career stages.
• Opportunity to work in a luxury hotel environment with a renowned brand.