Customer Engineer – DDP

About the role

Applied Materials, a global leader in materials science and engineering, is seeking a Customer Engineer‑DDP to install, maintain and upgrade semiconductor equipment for its customers in Shanghai.

Key responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques with assistance from senior field service engineers.
• Collaborate with senior engineers and customers to understand roadmaps, process flows and business challenges.
• Train and mentor junior field service engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 4‑7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport for travel.
• Ability to meet on‑site safety, environmental and COVID‑19 requirements.

Required skills

• Pneumatics
• Hydraulics
• Electronics
• Vacuum systems
• Thermodynamics
• Hand tools
• Digital multimeters
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint