VP, Operations

About the role

ActAI builds proactive applications for users who are not used to complex prompting, starting with an agent-first mobile communication app. The VP, Operations owns group-wide operations and execution across ActAI's businesses, functions and markets, ensuring priorities turn into clear ownership, measurable outcomes and fast execution.

Key responsibilities

• Turn group priorities into targets, owners, timelines and operating plans.
• Run operating reviews and identify businesses, teams or projects that are behind plan.
• Solve cross-functional problems across product, technology, operations, people and commercial teams.
• Build processes for planning, performance management, accountability and resource allocation.
• Lead the operating setup of new businesses, markets and teams.
• Improve organisational structures and processes that slow execution.
• Step directly into critical projects when execution or ownership is weak.

Required profile

• Strong track record building and scaling operations in a technology company, startup or high-growth business.
• Experience owning company-wide, multi-market or multi-business execution.
• Ability to identify why a business or team is underperforming and implement the fix.
• Hands-on operating style, comfortable working directly with data, processes and teams.