Staff Product Manager – AI-Powered Freight Operating System

About the role

Flexport is seeking a Staff Product Manager to lead the strategy and delivery of an AI-powered freight operating system that automates core operational work. The role sits at the intersection of product, operations and business outcomes, influencing cost structure, throughput and service quality across the shipment lifecycle.

Key responsibilities

• Define the vision and roadmap for the AI-driven freight operating system, identifying high-leverage workflows and sequencing investments.
• Drive measurable business impact by tying initiatives to cost savings, productivity, cycle time and margin, and own the related metrics and P&L outcomes.
• Reengineer underlying operational processes before automation, influencing stakeholders to adopt new operating models.
• Partner with engineering, design, operations, commercial and regional leaders to translate complex logistics workflows into cohesive, automated experiences.
• Use data and metrics frameworks to guide investment decisions and track automation rates, operator adoption and product health.
• Mentor and raise the bar for the product management team through improved frameworks and spec quality.

Required profile

• 8+ years of product management experience, with ownership of an entire product domain.
• Proven track record of delivering products that generate quantifiable business impact such as cost reduction or automation.
• Strong operational process-engineering and consulting skills, able to redesign complex processes and secure stakeholder buy-in.
• Experience building automation, workflow or AI-powered solutions that reduce manual effort.
• Excellent analytical abilities, comfortable writing SQL queries and building metrics frameworks.
• Effective communication skills for presenting recommendations to senior leadership and influencing cross-functional teams.

Required skills

• SQL