Senior Associate, Account Management

About the role

As a member of the Account Management team, your mission will be to proactively grow client relationships by building and implementing solutions to critical supply chain challenges. This role offers a golden opportunity to expand Flexport’s business in Asia and support share‑of‑wallet growth with existing clients across the Asia‑Pacific region.

Key responsibilities

• Develop and launch new solutions for large, complex global freight forwarding clients.
• Accelerate growth of all Flexport services, including Air, Ocean, Trade Advisory, Customs, and PO Management.
• Partner with destination teams in the US and Europe to identify expansion opportunities and increase Flexport’s share of wallet.
• Work cross‑functionally with Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade & Financial Services to execute client strategies.
• Create alignment with executive‑level customer contacts and maintain relationships with critical stakeholders at major global brands.
• Stay up‑to‑date on industry and supply‑chain developments to proactively educate and support clients through change.

Required profile

• Entrepreneurial mindset with a proven track record of delivering innovation and results.
• Experience navigating complex global team matrices to drive solutions.
• Demonstrated ability to build and leverage global client relationships to grow business partnerships.
• Strong collaborative style, able to inspire and motivate teams.
• Excellent communication and presentation skills across written, verbal, and media channels.
• High integrity, ethics, and alignment with Flexport’s values, including a “compliance first” attitude.