Product Install Engineer

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is looking for a Product Install Engineer in Shanghai. The role covers installing semiconductor capital equipment at customer sites locally and worldwide, making sure the systems meet their performance specifications.

Key responsibilities

• Install semiconductor capital equipment at customer sites, including setup, alignment, calibration, troubleshooting, diagnosis and repair of complex equipment.
• Troubleshoot problems in software and electronics, optics, mechanical, electromechanical and electro-optical systems of the assigned equipment.
• Complete required and ongoing technical training on company equipment, installation procedures and diagnostic techniques.
• Prepare field service reports and daily passdowns on installation progress and non-conformances.
• Take part in post-activity quality feedback and improvement initiatives.
• Follow documented procedures, exercise judgment within them and recommend process improvements when needed.
• Represent the company to the customer and take accountability for customer satisfaction with installation and upgrade activities.
• Handle international travel documents and prepare for extended overseas trips, managing personal finances so activities are not disrupted.

Required profile

• Bachelor's degree in Mechanical or Electrical Engineering, or equivalent experience.
• Ability to obtain international travel documents and travel overseas for extended periods.