Customer Support Technical Trainer (DDP) – Xi'an

About the role

Applied Materials seeks a Customer Support Technical Trainer to deliver specialized training both on‑site and at customer locations. The role involves creating and presenting customized courses, ensuring safety compliance, and supporting customers with technical expertise.

Key responsibilities

• Present technical training in‑house and at customer sites, managing classroom and lab activities to meet course objectives.
• Maintain up‑to‑date product knowledge, develop documentation, and certify both yourself and other instructors.
• Provide technical troubleshooting and ensure training systems are fully functional and safety‑retrofit.
• Mentor junior instructors, lead small project teams, and support engineering reviews and new‑product testing.

Required profile

• Demonstrates conceptual and practical expertise in technical training and related disciplines.
• Acts as a resource for less‑experienced colleagues and can lead small, low‑risk projects.
• Solves complex problems by integrating information from multiple sources.

Required skills

• Instructional System Design (ISD)
• Technical Publications creation and management
• System repair and troubleshooting

What we offer

• Supportive work culture that encourages learning, development, and career growth.
• Comprehensive health and wellbeing programs for employees.
• Opportunities to work on cutting‑edge semiconductor and materials‑science technology.