Customer Service Representative
Comet Plasma Control Technologies · Shanghai
Job description
About the role
Join the Plasma Control Technologies division in Shanghai as a Customer Service Representative, supporting order tracking and delivery for high‑tech components.
Key responsibilities
- Thoroughly understand all aspects of the customer’s order tracking system.
- Oversee daily order management from incoming order to goods delivery and billing.
- Assist other team members to complete various tasks.
Required profile
- Minimum 4 years of customer service experience in a high‑tech environment.
- Bachelor degree preferred.
- Fluent in both written and spoken English.
- Excellent skill in Microsoft Office (Word, Excel, PowerPoint) for graphing, trending, and data analysis.
- SAP experience in a customer service role.
Required skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- SAP
What we offer
- Work on innovative solutions for global technical challenges.
- Supportive work‑life balance environment.
- Profit‑sharing participation.
- Collaboration with international colleagues.
- Diverse educational and career development opportunities.
- Additional housing fund contributions and enhanced insurance coverage for you and your child.
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Comet Plasma Control Technologies
Shanghai