Customer Quality Engineer (ME)

About the role

As a Customer Quality Engineer for Bosch Semiconductor Products, you will act as the primary liaison with ME customers, ensuring quality issues are addressed promptly and effectively.

Key responsibilities

• Communicate with customers on all quality‑related topics and strive to improve customer satisfaction.
• Handle and track customer claims using SAP, QPIT and related systems.
• Focus on SiC claims for ME customers through distributors, coordinating with Chinese and German quality teams, analysis labs and sales teams.
• Support problem‑solving activities with RtP1 and other internal processes.

Required profile

• University degree in a technical field or equivalent.
• At least 5 years of work experience in a technical environment.
• Several years of experience in quality management, manufacturing, development or project management.
• Proven experience in claim management and customer communication.
• Proficient English language skills.

Required skills

• SAP