Customer Engineer – Field Service (DDP)

About the role

Applied Materials is a global leader in materials science and engineering solutions for semiconductor and advanced display technologies. The Customer Engineer – DDP will work on-site in Dalian, China, providing installation, maintenance, and upgrades of cutting‑edge equipment while collaborating closely with customers.

Key responsibilities

• Install, maintain, and upgrade customer equipment, applying basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand roadmaps, process flows, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Pneumatics
• Hydraulics
• Electronics
• Vacuum systems
• Thermodynamics
• Hand tools
• Digital multimeter
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint