Consultant - Managed Services
veeva · China - Dalian
Job description
About the role
Veeva Systems is seeking a Managed Services Consultant to join its Professional Services Organization in Dalian, China. You will act as a subject‑matter expert on Veeva Commercial Cloud solutions, helping pharmaceutical customers optimize and maintain their systems after implementation.
Key responsibilities
- Provide application expertise and serve as a trusted advisor, translating business requirements into practical Veeva system solutions.
- Configure, implement, and support system changes, including user management, security, territory management, reporting, integrations and bulk data loading.
- Deliver Tier 2/3 support, troubleshoot complex issues, identify root causes and ensure timely resolution.
- Partner with Veeva product teams to relay customer feedback, identify product gaps and contribute to enhancements.
Required profile
- Bachelor’s degree in Computer Science, Computer Engineering or a related field.
- 5+ years of IT experience, including 3+ years of software development.
- 2+ years of customer‑facing experience such as requirement gathering and business analysis.
- Fluent in written and spoken English with a hardworking, can‑do attitude.
Required skills
- Python
- Java
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veeva
China - Dalian
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