Commercial Officer

About the role

ABB is hiring a Commercial Officer in Shanghai, reporting to the Sales Support Manager within Customer Support. The role covers order data verification, document archiving and supporting the order processing system.

Key responsibilities

• Review sales orders and verify order entries (create, change, cancel) in the system, ensuring timely and accurate data entry.
• Archive and organize contracts and related business documents, including paper documents and electronic files.
• Improve the order processing system (mainly SAP) and solve problems, and promote the order entry and order check automation project.
• Cooperate with internal and external audits by providing information and completing audit requirements, and identify gaps between actual operations and audit requirements to drive process improvements.

Required profile

• Bachelor's degree or above.
• Major in international economics and trade, business administration, business management or a related field.
• English CET-4 or above, with proficiency in reading, writing and speaking.

Required skills

• Proficiency in MS Office and SAP.
• Familiarity with Power BI is preferred.