Senior Carrier Manager, Global Seller Supply Chain PMO

About the role

Amazon Global Selling helps individuals and businesses increase sales and reach new customers around the globe. We are seeking a dynamic, highly motivated Carrier Manager to join the Global Seller Supply Chain Central PMO team. In this role you will manage relationships with our FBA inbound logistics service providers and develop and execute inbound logistics programs for Fulfillment by Amazon (FBA).

Key responsibilities

• Manage and develop relationships with FBA inbound carriers, driving performance improvements and program adoption.
• Influence external service providers to adopt new standards, technologies, and operational best practices.
• Design and execute logistics programs that reduce cost, improve speed, and enhance the seller inbound experience.
• Perform deep‑dive analyses to uncover seller behavior patterns, identify pain points, and translate findings into actionable solutions.
• Build deep understanding of the cross‑border logistics industry, develop market insights, and leverage them to influence business direction and global stakeholders.
• Navigate evolving trade regulations (customs enforcement, import compliance) and partner with Amazon teams and carriers to build scalable, compliant solutions.
• Collaborate cross‑functionally with global product, marketplace, and operations teams to align carrier capabilities with Amazon’s logistics roadmap.
• Deliver clear, concise communications, reports, and business updates to senior leadership up to VP level.

Required profile

• Bachelor's degree in supply chain, logistics, business, or a related field.
• 5+ years of experience in logistics, supply chain, carrier management, or program management.
• Experience managing external service providers or vendor relationships.
• Strong analytical skills with the ability to translate data into business insights.
• Excellent oral and written communication skills in both English and Mandarin.