Wok Chef – Level 2

About the role

Based in the Food & Beverage Division of Mandarin Oriental Shenzhen, the Wok 2 supports the kitchen team in delivering high‑quality, hygienic dishes. Reporting to the Wok 1 Supervisor, you will help run the assigned kitchen efficiently while upholding the hotel’s standards of excellence.

Key responsibilities

• Liaise with other Chef de Partie and section leaders to coordinate inter‑departmental requirements.
• Provide firm, constructive feedback to sub‑ordinates and correct any deviations, mistakes or inappropriate behaviour.
• Inspect refrigerated and non‑refrigerated storage areas, ensuring proper stock rotation and immediate reporting of out‑of‑stock items.
• Perform any reasonable duties assigned by the department head.
• Handle customer comments and complaints, taking swift corrective action in consultation with the Sous Chef.

Required profile

• Minimum three years of relevant experience in a similar kitchen role.
• Proven leadership abilities with a growth‑mindset.
• Strong team player with good communication skills.

What we offer

• Learning and development programmes tailored to career stages.
• MOstay benefits – complimentary hotel nights and discounted rates for you and your family.
• Health and wellness programmes, including a variety of benefits.
• Retirement plans that increase with length of service.