Service Manager – Purchasing

About the role

The Service Manager – Purchasing will lead the hotel’s procurement function, ensuring that all purchasing activities support the operational needs of Shangri‑La Fuzhou while adhering to corporate policies. Reporting to senior management, you will oversee a team of buyers and coordinate closely with internal departments and external suppliers.

Key responsibilities

• Lead and develop the entire purchasing team.
• Coordinate with the management team to align procurement strategies with hotel objectives.
• Optimize purchasing processes to achieve cost‑effective results while maintaining compliance with procurement and hotel policies.
• Manage supplier relationships, negotiate contracts, and monitor performance.
• Ensure timely delivery of goods and services required for hotel operations.
• Monitor market trends and recommend improvements to the procurement function.

Required profile

• Strong passion for procurement, preferably with prior Shangri‑La experience.
• Good understanding of hotel operations workflow and a support‑oriented mindset.
• High integrity, strong execution capability, and effective management skills.
• Excellent communication, adaptability and interpersonal abilities.
• Familiarity with procurement‑related laws and regulations.
• Fluent English written and spoken.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Experience with Supply Chain Management (SCM) systems (preferred).
• Strong English writing and listening skills (preferred).