Pre-Sales Support Engineer (Robots-GI/3C)

About the role

This position sits within ABB's Robotics business, which is preparing for its acquisition by SoftBank Group. It reports to the Senior Engineering Manager and covers mechanical and electrical installation, programming and commissioning of robots, and on-site customer training and acceptance.

Key responsibilities

• Install and commission the mechanical and electrical parts of robot-based automated units
• Program and commission robots and jigs and fixtures
• Report mechanical issues found on site and suggest improvements to the mechanical design engineers
• Train customers on-site and carry out acceptance testing
• Provide technical support and troubleshoot problems

Required profile

• Bachelor's degree or above in automation, mechanical engineering, mechatronics or a related discipline
• More than three years of experience in automation industry technical support, service or commissioning roles
• Experience installing and commissioning robots, jigs and fixtures or similar equipment
• Foreign company experience preferred
• Fluent written and spoken English; good communication and teamwork skills

Required skills

• Knowledge of industrial robots, preferably one brand such as ABB, KUKA or FANUC
• Familiarity with one high-level programming language (C, Basic, VB, VC); PLC programming is an advantage