People Operations Manager, OKRs & Performance

About the role

ActAI builds proactive, AI-native applications for everyday communication, coordination and collaboration, starting with an agent-first mobile app. As People Operations Manager, you will own the systems, processes and frameworks that drive performance across the company. You will lead company-wide OKR planning and review cycles, design scalable performance management processes, analyze organizational data and make sure company values are reflected in hiring, evaluation and development.

Key responsibilities

• Own and continuously improve the company's performance management framework
• Lead company-wide OKR planning, tracking and quarterly review cycles
• Design and implement scalable people processes that improve organizational effectiveness
• Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements
• Build dashboards and reports on organizational performance
• Define business requirements for HR systems, reporting tools and workflow automation
• Partner with leaders to improve team performance and execution
• Develop frameworks for performance reviews, calibration, promotions and career development
• Drive accountability, ownership and a high-performance culture, and embed company values in employee programs and evaluations
• Simplify processes, reduce inefficiencies and support strategic people initiatives as the company grows

Required profile

• Bachelor's degree or equivalent practical experience
• Experience in People Operations, People Analytics, Organizational Effectiveness, HR Strategy, Business Operations, Management Consulting or a related field
• Experience designing or improving performance management frameworks, OKRs or organizational processes
• Comfortable working in a fast-paced, high-growth environment with evolving priorities

Required skills

• Strong analytical skills and ability to turn data insights into action
• Excellent problem-solving and structured thinking
• Ability to write clear business requirements and improve workflows
• Project management and stakeholder management skills

The interview process involves up to three interviews, which may be virtual or onsite, and is handled by leadership and hiring teams.