Multi-Site Key Account Manager

About the role

Rockwell Automation is hiring a Multi-Site Key Account Manager in Shanghai. You will own the end-to-end strategic operation of national and cross-border group manufacturing clients, deliver L1-L4 industrial AI digital solutions and drive multi-factory replication, overseas factory expansion and supply chain growth. You report to the National Multi Site Program Manager and travel more than 40%-50% of the time.

Key responsibilities

• Build and maintain C-level relationships with group headquarters and run the annual account operation plan covering brownfield transformation, new plants, overseas projects, software subscriptions and long-term service revenue.
• Collaborate with regional sales, consulting, solution architects, delivery and global account teams on complex enterprise transformation initiatives.
• Apply the Rockwell Consulting and Trojan Horse Breakthrough methodology, design a unified multi-site architecture, assess digital maturity, define roadmaps and lead lighthouse factory benchmarks.
• Expand the ecosystem by coordinating upstream OEM and EPC partners and resolving cross-region collaboration and revenue allocation issues.
• Replicate domestic lighthouse solutions to overseas sites, sign multi-year global framework agreements and secure recurring ARR revenue.
• Organize joint innovation workshops, C-level digital summits and benchmark plant tours, handle commercial negotiations, bidding, contracts and accounts receivable, and build case studies.

Required profile

• Bachelor's degree or above in automation, mechanical, food/pharmaceutical (life science) or new energy engineering, or another manufacturing discipline.
• Minimum 8 years of B2B industrial automation key account sales experience, with at least 5 years managing multi-site group or MNC manufacturing clients.
• Fluent English for proposals and overseas customer communication.
• Clean business background and full compliance with the Rockwell Code of Conduct.
• Ability to travel more than 40%-50% of the time.

Required skills

• Solid practical knowledge of Rockwell L1-L4 industrial AI architecture, including PLC, FactoryTalk, MES, APC and energy and carbon management solutions.
• Preferred: full-cycle multi-site project delivery in F&B, pharmaceutical, new energy battery or semiconductor supply chains, and hands-on experience with SDMA, CMMM assessments and lighthouse replication playbooks.
• Preferred: previous group KA experience at Siemens, ABB, Schneider, Honeywell or similar OEMs, and a composite background in consulting, project management or pre-sales.

What we offer

• Mindfulness programs with a premium Calm membership.
• Volunteer and donation matching program.
• Employee Assistance Program and personalized wellbeing programs.
• Digital course library for professional development and other local benefits.